Like a website assistant, the interaction bot is familiar with your company's entire knowledge base and processes thanks to the technical information you provide. The difference is that it communicates with your customers not through your website, but through Türkiye's most widely used communication platform.

Rich Mobile Experience: Users can get support or ask questions not only through text, but also by sharing images, PDFs (catalogs, invoices, quotes), videos, or location information. (

Instant Solution: Generates instant, personalized responses to requests such as "What is the status of my order?", "I want to change my technical service appointment", or "Where is your nearest dealer?".

Sales Funnel Integration: Automatically recognizes "lead" requests (e.g., a new number asking for information about a product) coming through WhatsApp. It includes this person in your sales funnel by verifying or collecting their contact information within the conversation.

Hybrid Working Model: The bot solves 90% of questions on its own. However, when the issue becomes complex or the user wants to "speak to a human," it can instantly transfer the issue to a live customer representative (relevant department) without losing the entire conversation history and without making the customer repeat the situation.

You maximize customer satisfaction by providing them with instant service through the channel they feel most comfortable with. At the same time, you can transform WhatsApp from a costly support operation into a powerful sales channel that generates new customers.